From Chaos to Clarity: Gaining Efficiency by Leveraging ABA/OBM within a Business Operating System
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VirginiaABA Presents: From Chaos to Clarity: Gaining Efficiency by Leveraging ABA/OBM within a Business Operating System
Speaker: Courtney Vaughan, MS, BCBA, LBA
Speaker Info:
Courtney Vaughan, M.S., BCBA, is the founder of The Charmley Group, where she helps entrepreneurial teams bring clarity to chaos. As a Board Certified Behavior Analyst, experienced Chief Operating Officer, and EOS Integrator, Courtney enjoys applying our science to small and mid-sized businesses across a variety of industries.
Over the past 20 years, Courtney has supported many leadership teams across the public, private, and non-profit sectors. Through several operational leadership positions Courtney has learned the ups and downs of operating a business and maintaining a company culture. Since 2018, she has focused on strengthening the operations of small and mid-sized entrepreneurial businesses. Prior to starting The Charmley Group, Courtney worked in more traditional ABA and human service industries such as Child Welfare, Education, and Psychiatric Treatment.
Courtney is passionate about empowering BCBAs to lead with clarity and confidence and to meet their goals—whether they’re running companies, managing teams, or launching new ventures.
Description:
Behavior Analysts who are business owners and/or business leaders face unique challenges in building and sustaining efficient, growth-oriented operations within their business. As BCBAs, we excel at identifying problems and designing systems to improve behavior, but when it comes to running businesses or leading teams, many find themselves without a roadmap.
In this session, we will bridge the science of behavior analysis with a structured business operating system (OS). We will identify how OS models like EOS, OKRs, 4DX and Scrum/Agile can align with ABA principles and explore the costs and benefits to full implementation. By examining behavior analytic technologies like scorecards, behaviorally anchored rating systems, and performance diagnostics, we will connect ABA research with practical business strategies used across a variety of industries. Attendees will leave with a framework for evaluating and/or selecting an OS that complements their business needs while staying true to ABA principals. This session is designed for BCBA leaders, entrepreneurs, and aspiring business owners who want to apply ABA principles in a broader organizational context.
Objectives:
By the end of this session, participants will be able to:
- Define a business operating system.
- Describe how several ABA technologies are used within an operating system to enhance business performance.
- Recognize the costs and benefits of a structured operating system.
- Identify key components of several business operating systems and how they align with Behavior Analytic research.
- Evaluate an operating system and how it might best support the operational needs of your unique small and mid-sized business.
